Seller help
Every screen,
explained.
One guide per screen of the Meradh Luxurious seller panel: what the screen does for you, the steps with every field marked on a picture, and the few rules that keep your listings live and your customers coming back.
14 guides · updated 24 October 2026
Start here
How selling on Meradh works, and getting your account verified.
- 6 stepsHow selling on Meradh worksWho can sell, the five stages from registration to settlement, what the store does for you at each one, and the few things that stay with you.
- 7 stepsRegister and get verifiedCreate the account with your mobile number, confirm it with a code, fill in the four-step verification form, and what each status after that means.
Products
Listing a product, the standards it is checked against, photos, stock and bulk upload.
- 9 stepsAdd a productThe four steps of the Add Product screen: category, details, colours with photos and prices, then review and send for approval.
- 5 stepsListing standardsHow to name a product, what the descriptions must contain, what the storefront adds for you, and the reasons a listing is sent back or disapproved by Google Shopping.
- 5 stepsProduct photosFormats and size limits, how many photos each colour takes, how the storefront crops them, what to shoot for a saree or a lehenga, and the optional product video.
- 4 stepsBulk upload from ExcelDownload the template for a category, fill one row per size, give image links, upload, and read the result report. Imported products go to review like any other.
- 4 stepsStock and inventoryThe All Inventory editor, the per-product inventory page, the Low Stock and Out of Stock lists, marking a size out of stock, and what stock does on the storefront.
- 5 stepsEdit, clone or retire a productWhat you can change on a product in each status, what happens when you save, adding and removing colours and sizes, Copy for a new colourway, and how to stop selling a piece.
Orders
From a new order to the courier pickup, and handling a return.
- 5 stepsFrom order to pickupThe order pipeline and its tabs, accepting an order and the parcel prompt, the automatic courier booking and label, tracking, cancellations, returns to seller and the invoice.
- 5 stepsReturns and exchangesThe return window, the queue, what the customer sends you, approving or rejecting each line, offering an exchange, the reverse pickup, and when the refund reaches the ledger.
Finance
Settlements and reading your ledger.
- 5 stepsSettlementsWhen a settlement is raised, what it contains, the two statuses you see, reading the breakdown, and the monthly GST report for your accountant.
- 3 stepsReading your ledgerWhat each line type means, how a settlement's lines add up to its net, how a payout and a refund appear, and how to filter the ledger by type and date.
Account
Your profile, the pickup address and getting help.
- 4 stepsProfile and pickup addressThe sections of the Profile page, the business name customers see, how a pickup address change is checked with the courier before it is saved, bank details, documents, vacation mode, brands and the agreement.
- 4 stepsGetting helpHow to raise a support ticket, what to put in it, following the thread, the three ticket statuses, and the grievance officer route with its timelines.
Not answered here
A person answers, not a bot.
Raise a ticket from Support in your panel, or write to us. Monday to Friday, 10:00 AM to 6:00 PM IST (excluding public holidays).